TAC Centre Turnkey Services:

 

 

Consulting and System Design

 

Network Health Assessment

 

Project Management

 

Customized Training

 

Service and Support Overview

 

Services

 
 

PROJECT MANAGEMENT

TAC Centre utilizes a project management concept in the installation of communications solutions. Project management is the systematic and detailed planning and execution of the entire communications system with the installation being broken down into measurable components.

TAC Centre Project Management includes:

  • A Comprehensive Site Survey
  • A Detailed Project Planning Schedule (Microsoft Project Plan)
  • Existing Cable Plan Review
  • Material Estimates
  • Scheduling of Database Collection & Training
  • Milestone Charts or Critical Path Methods (CPM) Charts
  • Periodic Forecast and Progress Reports
  • Comprehensive Testing Criteria
  • Project Meeting(s) with Participation
  • The Development of the Master Job Book

The Project Manager or PM assigns a Lead Technician and Installation Technicians as the job requires. A System Design Specialist (SDS) works closely with the customer to review existing systems and make necessary changes. The SDS is also responsible for providing End User and Station Administration training for employees as applicable.

Once the Database Collection is complete, we require the customer’s written approval before programming begins. This point marks the “freeze” date for database changes. Any changes after this “freeze date” are deferred until equipment installation and cut-over are complete.

Upon receipt of equipment at the TAC Centre warehouse, the Project Manager confirms the inventory as ordered. The equipment is installed, programmed and cut-over as purchased. Working with the Customer Contact, we insure that all requirements are met.

TAC Centre technicians input and verify the system database. They fully test the entire solution and its functionality and verify any integration. Acceptance testing with your company’s project coordinator will begin as soon as possible to assure your staff that the system is installed as specified and all work is satisfactory. TAC Centre on-site personnel record and resolve user operational problems on the first business day following system-over.

 
     
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